CompTIA CASP+ Practice Test

What should be the primary focus of a privacy compliance training program following a data breach?

1. Details of the legal penalties related to data breaches.

2. How customer data is gathered, used, disclosed, and managed.

3. To instruct employees on how to change passwords effectively.

4. Awareness of phishing attacks targeting employees.

The correct answer is: How customer data is gathered, used, disclosed, and managed.

The primary focus of a privacy compliance training program following a data breach should indeed be on how customer data is gathered, used, disclosed, and managed. After a breach, it is crucial to reinforce the organization's policies and practices regarding data handling to ensure that employees understand the importance of data privacy and the specifics of the processes involved. A comprehensive training program should educate employees about the lifecycle of customer data within the organization—how it is acquired, processed, stored, and eventually disposed of. This understanding helps to instill a sense of responsibility among employees about their roles in protecting sensitive information and complying with legal requirements. Strengthening employees' knowledge in this area can prevent future breaches by fostering a culture of privacy awareness and diligence in data management practices. Furthermore, it aligns with best practices and regulatory expectations, ensuring that the organization is better prepared to protect data and respond effectively to potential security incidents in the future. While the other options touch upon relevant aspects of security awareness and compliance, they do not address the foundational element of understanding the data lifecycle and management, which is essential to prevent and mitigate the consequences of future breaches.