What should the Information Security Officer recommend following an audit indicating improper record disposal procedures?

Recommending mandatory training for record disposal is appropriate following an audit that indicates improper procedures. Training is crucial in ensuring that all employees understand the legal and ethical responsibilities associated with record management, including proper disposal methods. This step helps to instill a culture of compliance and accountability within the organization. By providing training, the Information Security Officer can equip staff with the knowledge and skills they need to properly handle sensitive information and adhere to the established disposal protocols.

Moreover, ongoing training reduces the risk of human error, which is often a significant factor in security breaches related to improper disposal practices. It promotes awareness of the techniques and mechanisms that must be employed to protect sensitive information when it is no longer needed.

In contrast, conducting a forensic investigation may be necessary, but it does not directly address the immediate issue of improper procedures and is reactive rather than proactive. Reviewing company procedures could lead to improvements, but without proper training, employees may still fail to follow those procedures effectively. Enhancing encryption protocols, while vital for protecting data that is being stored or transmitted, does not specifically address the disposal issue highlighted in the audit.